Benefits for patients:
• Patients can have an input on improvements to the quality of care they receive in hospital.
• Healthcare professionals will be able to deliver improved care that meet patients’ expectations.
• In other countries which conduct patient experience surveys, positive patient experience has been linked to improved clinical outcomes and a better relationship between patients and healthcare professionals.
What questions are asked
The survey asks participants about their admission to hospital, the ward environment, care and treatment, interaction with staff and discharge from hospital.
Are answers to the questions treated confidentially?
Yes, all responses provided in the Peamount Patient Experience Survey are anonymised to ensure that no individuals can be identified.
The survey starts in May 2019.
For further information contact
Susan Curtis 01 6010359
Tanya has extensive experience working in senior leadership roles in the health service. Following a period as Director of Nursing and Deputy CEO in the Mater Misericordiae University Hospital, her most recent post has been Deputy Chief Nursing Officer in the Department of Health. Tanya has also worked in St Vincent’s University Hospital and the Office of the Director General in the Health Service Executive. Tanya qualified as a nurse, completing a post graduate BNS, Diplomas in Oncology , Quality and Leadership and has an MSc in Healthcare Management. She is a Fellow of the Faculty of Nursing of the Royal College of Surgeons of Ireland. Tanya is committed to ensuring the delivery of high-quality person centered health care and looks to build strong relationships with all stakeholders to deliver innovative and sustainable service improvement.
Catherine has extensive experience of working in the health and social care sector. She qualified as both a general and psychiatric nurse and worked in the NHS and Ireland in various nursing roles. In the last 14 years she has held a number of senior health and social care positions in the voluntary and community sector. She holds a BA in Psychology, MBA in Health Services Management, post graduate qualification in Risk Management and a black belt in Lean Healthcare. In recent years Catherine’s special interests are in the areas of Rehabilitation and Disability.
Susan has extensive experience in Senior Leadership roles managing large Global Finance, Tax & Procurement teams in large US Pharmaceutical & Technology Companies. She has led Global ERP Systems implementation Projects incorporating Finance, Customer Services, Procurement & Supply Chain Inventory Management.
Sue has over 20 years’ HR experience within retail, logistics, aviation, facilities and public sectors. An Experienced Human Resources Professional skilled in Talent Management, HR Consulting, Personnel Management, Employee Engagement, Employee Relations and Organizational Development. Sue joined Peamount January 2019.
Peamount Healthcare celebrated its 100th anniversary in 2012 which was founded thanks to the tireless efforts of dedicated volunteers. To this day we rely on people like you to support us to continuously improve our specialist services.
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